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Abstract

Semarang government established PONED Health Center and PONEK Hospital for referral in managing
obstetric cases. In fact, response time referral is still long to get the service by patients. Research purposes,
analyze of response time in the management obstetric maternal emergency referral in Semarang. Type of survey
research with qualitative descriptive approach and purposive technique. Data collection using indepth interviews,
documentation, and source triangulation.The results, response time implementation and acceptance of referral has
not been optimal as patient expectation. Length of time the patient came to the emergency room of Health Center
until ready referred to the PONEK Hospital 1-2 hours. Length of time the patient receives at the emergency room
of PONEK Hospital until get treatment room 2 -3 hours. The problem because responsiveness of the medical team
responding to patients, maternal not carrying MCH books and not completing administrative, ambulance driver
difficult to contact, confirmation of information from referral hospital and duration of patients transfer process
from delivery room to treatment room.

Pages

139-146

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

Rights

©2018Media Kesehatan Masyarakat Indonesia

DOI

10.30597/mkmi.v14i2.2866

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